Analysis of Managerial Perception of Banks’ Financial and Non-Financial Performance

  • Nuhu Aliyu Ango Ibrahim Badamasi Babangida University, Lapai, Niger State, Nigeria

Abstract

This study has sought to describe and give a clearer understanding of how four dimensional Balanced Scorecard performance measures can help to strategy formulation & implementation as well as monitoring tool for BODs and management of a firm. Using a survey approach, this study describes the use, usefulness of both financial / non-financial performance in some troubled banks in Nigeria. As against the over-relied financial measures, this study also established that BSCnon-financial measure really contributes in determining a firm’s performance and thus, should be strongly used by CEOs to monitor managers and employees, and also be used by BODs to monitor CEO/management. The combine usage will certainly lead to achievement of desired and targeted organizational goals.


Keywords: Performance Measurement, financial performance, non-financial performance

Published
2022-01-13
How to Cite
ANGO, Nuhu Aliyu. Analysis of Managerial Perception of Banks’ Financial and Non-Financial Performance. KIU Journal of Social Sciences, [S.l.], v. 7, n. 4, p. 153-162, jan. 2022. ISSN 2519-0474. Available at: <https://ijhumas.com/ojs/index.php/kiujoss/article/view/1359>. Date accessed: 24 jan. 2022.