Acceptance of Electronic Health Record for Improving Quality of Health Service Delivery: Case Study of Aminu Kano Teaching Hospital, Nigeria.
This study investigated acceptance of EHRs for Improving Quality of Health Service Delivery at Aminu Kano Teaching Hospital, which is the largest teaching hospital in Northern Nigeria. Findings indicated that study participants accept and use EHRs in order to enhance their job performance and believed that the system is very useful in their work. EHRs improves Service Quality and most of the antecedents of technology adoption (Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions) are significantly correlated (p<.01, p<.05) with Quality of EHRs, but fall short with Employee Satisfaction. Acceptance of EHRs has brought tremendous changes to the healthcare service and there is need to upgrade the functionality of the EHRs for sustainability.